RCA Introduces Best in Value Class of Digital Two-Way Radios Through Its US Distributor, Discount Two-Way Radio

LOS ANGELES, Nov. 29, 2016 /PRNewswire/ — RCA is disrupting the two-way radio industry today by introducing a new line of digital radios through its North American distributor, Discount Two-Way Radio, based in Los Angeles and serving all 50 states.

“While other companies are maintaining their high prices for digital radios, RCA is reducing prices while increasing the quality,” said Ken Klyberg, chief operating officer of Discount Two-Way Radio. “We’re offering the newest technology at prices that other companies charge for older analog technology.”

The new technology offers crystal clear sound comparable to a cell phone. That’s a distinct advantage over analog radios that have static. Battery life is up to 40% percent longer than analog.

“As technology advances, prices should come down. That’s what we’re doing. Other radio companies are maintaining their high prices. We’re offering a great price without sacrificing quality or performance,” he said.

The RDR2500, RDR2550 and RDR2600 radios use the latest DMR technology, which is specifically designed to meet the needs of schools, colleges, manufacturing, warehousing, construction and hotels.

RCA, one of the most trusted brand names in two-way communications, is unveiling its PRODIGI™ Professional Digital Radio Products RDR series in early December.

Operational in both digital and analog modes, the PRODIGI™ Series delivers crystal clear, dependable communication. Simple and cost-effective, the RCA digital radios are designed to connect your workforce efficiently and provide you with reliable communication, allowing you focus on growing your business.

“Once people check it out they will be wowed by the quality, coverage, price, and after sales support,” he said.

Both business and government two-way radio users will find superior service and support when they buy their radios from Discount Two-Way Radio.

“You’ll never get a busy signal when you call us,” he said. “We take pride in offering the best service and support in the industry.”

Discount Two-Way Radio offers superior service, repairs, and programming.

The company offers:

  • Rapid turnaround on repairs because it maintains an in-house staff and inventories all parts from major manufacturers. Most local vendors don’t provide repairs or keep parts in stock. Instead, they send the product to the manufacturer to fix. But that can take 30-45 days to return to the customer. “Schools and businesses can’t wait that long for repairs,” he said. “We turn around repairs less than 10 days because we stock all parts from all major manufacturers and have experienced technicians on staff. We have a full-service department and can service all major manufacturers’ brands. Instead of weeks or months, we can repair products in days.”
  • Free shipping to and from the repair facility.
  • Longest warranties in the industry
  • Support via phone and online
  • Programming services included FREE with every radio purchase

“We are striving to be more and more customer-service oriented. A lot of people say that, but they don’t do that. We really do,” he said. As the number of resellers has dwindled from 10,000 to about 2,000, many local companies can’t – and don’t – offer support, service, repairs or training. Discount Two-Way Radio is the leader in the field for customer service. We are setting new standards for customer service.”

For information, go to Discounttwo-wayradio.com or call 800-895-5122.

About Discount Two-Way Radio
Just as technology was increasingly becoming foreign and impersonal, Discount Two-Way Radio came on the scene as a family-owned company with a passionate enthusiasm to build something different. Together with his father, Ben Burns started Discount Two-Way Radio in a small apartment in 1997, with no customers, no contacts, no money, and no product line. Discount Two-Way Radio has achieved considerable success growing the company to serve over 62,000 customers using a direct, straightforward approach that cuts through the hype and smoke that can sometimes surround advancements in technology.

Together, Ben and his father wanted to offer customers a respectful experience; to be the source of quality radio products, the best prices, and technological service that is more like working with friends and family than with a bland corporation’s glossy sales pitch.

With an honest, almost old-fashioned work ethic that primarily consisted of “pounding the pavement” with a reliable product and personable customer care, together they grew their company from the ground up to where it is today: a thriving corporation that maintains a dynamic full-time staff and 60,000 square foot warehouse. Discount Two-Way Radio has been listed as one of Inc. 5000’s fastest growing companies since 2007.

 

Discount Two-Way Radio is the Official Radio Sponsor for USA Bobsled & Skeleton Federation

Discount Two-Way Radio today announced a four-year partnership with the USA Bobsled and Skeleton (USABS), and will support the USABS teams through the 2018 PyeongChang Winter Olympics. Effective immediately, Discount Two-Way Radio will serve as an official sponsor and the Official Radio Supplier to the USABS.

 

Discount Two-Way Radio will supply the USABS teams with P25 two-way radios, batteries, chargers, and accessories. In addition to equipment Discount Two-Way Radio will coordinate programming, repair radios, and provide support to the USABS teams.

“One of the most important components to success in bobsled and skeleton is for coaches to have the ability to communicate effectively at the track in training and in races so that we can provide feedback to our athletes and maximize their potential to represent Team USA on the podium,” bobsled coach Mike Kohn said. “Discount Two-Way Radio is going to be a game-changer for USABS staff and coaches, but more importantly for our athletes.”

“Partnering with the USABS is a perfect fit for a growing American company like Discount Two-Way Radio. We’re proud to support the USABS with communications equipment that works so they can focus on following their dreams” said Ken Klyberg, COO of Discount Two-Way Radio.

About Discount Two-Way Radio
As an RCA award-winning distributor known for our superior technical and sales expertise, Discount Two Way Radio proudly offers our line of durable and reliable RCA radio products and accessories with faster service and better prices than our competitors. We carry the most dependable radios available with long life batteries and superior volume. Calling Discount Two Way Radio puts you in touch with live customer service and solution specialists who can knowledgeably resolve your radio needs. Our motto is, “We know radios so you don’t have to”.

Must-Have Accessories for your Two-Way Radio

When considering a two-way radio purchase, there are some must-have accessories you should think about buying from the get-go. In this way, you avoid an “I really wish I had a…” moment later on. Or worse, you can risk damaging your radio because you don’t have the right protection for the environment it will be used in.

I put together a list of a few of the most useful two-way radio accessories. If you are shopping for two-way radios right now, then you also want to check out the special deal I put together which includes your choice of accessory, at the bottom of the page.

Now, onto the list!

Headsets

headset

A headset is a must-have accessory if you want to avoid lifting your radio up to your mouth every time you wish to speak. There are several types available, including:

  • Lightweight headset: these pair a light earpiece or two with a PTT button on the cable for convenience.
  • Bluetooth headset: same as above, but the headset is wireless and connects to your existing radio via a Bluetooth adapter.
  • Surveillance kit: for maximum discretion, this comfortable earpiece and label microphone/PTT button combo are ideal for restaurants, security companies, and trade shows.
  • Skull microphones: made for emergency workers and construction personnel, these microphones transmit sound through vibrations in the skull bones and feature a very large tactical PTT button for use with cumbersome gloves.

Carry Accessories

holster

Different people like different methods to carry their two-way radio around with them. Here are a few popular ones.

  • Belt clips: are a basic accessory item, and fine for most users who can simply hang their two-way radio over a belt or pant waist.
  • Holsters: these protect your radio from bumps and scratches better compared to belt clips, and also make it easier to access your radio.
  • Waterproof radio bag: protect your two-way radio in wet or dirty environments while still being able to transmit and hear with a durable waterproof bag which is flexible enough for you to push the PTT button.

Extra Batteries & Charging Stations

You can never have enough “juice,” so one of the most important accessories for any two-way radio owner is an extra battery or two. We carry a huge selection of extra batteries for most models. Including hi-capacity replacements for the stock ones that come with every radio. A very worthwhile purchase, as you don’t want to be stuck in a hazardous situation with a low battery, which affects your signal.

Another recommended item: a multi-bank charging station (also known as a multi-unit charger) provides a convenient way to charge multiple units and ensure your radios are returned to a central location at the end of each shift. Popular models can charge up to six units at a time.

SPECIAL DEAL:

Did any of the above pique your interest? Right now, you can get a special bundle of six top-quality radios PLUS a six-bank charger PLUS six accessories of your choice (such as surveillance kits or speaker mics) at a great discount.

Click the pic below for more details!Two Way Radio Accessories

Two-Way Radio Repair – RCA or Motorola: Who Gives the Best After-Sales Support?

Hidden key factors you never think of when looking for the lowest bidder

When you shop for 2 way radios, price is often the top consideration. But I have seen it happen too often where it becomes the only consideration.

The hunt for a good deal can blind buyers to what REALLY makes a smart purchase, and as you can imagine it never comes down to just cost.

SUPPORT and TWO-WAY RADIO REPAIR SERVICES are huge factors, but ones hardly anyone think about until it is too late.

The last time you got terrible service, did you think “Well, I don’t care so much about the fact that I cannot get my device fixed, or even someone to return my call, because it was so CHEAP?” Probably not. Instead, you probably sat there with your blood boiling, wishing you had bought somewhere else, even if you paid more.

A Win-Win with RCA

With all that being said, there is a way to get the best of both worlds. When you buy your two-way radios from me (an authorized RCA distributor), you not only get superior after-sales support and repair services, but you are also going to save a lot of money when compared with Motorola radios.

I don’t mean just in the purchase price (and yes, RCA radios are more affordable). I mean in the hidden factors you hardly ever think about:

  • SHIPPING: How much will your Motorola dealer charge you for shipping when your unit is busted? I pay the shipping to service your radios, back and forth. It’s totally free to send in – if my techs cannot repair the unit I will send it back to you on my dime.
  • ALL BRANDS: Motorola fixes Motorola. That’s it. But my techs can fix most competitors’ two-way radios. It doesn’t matter which brand, they do most models even if you bought yours at another dealer.
  • SERVICE CHARGES: Remember to add the diagnostic fee to the price of your radio if you send it in to be serviced somewhere else. Most shops charge just to look at your radio if it is out of warranty, but not Discount Two-Way Radio. There is no charge to evaluate your repair job here, nor to ship it like I said before. It’s a very risk-free offer!
  • AVAILABILITY: Discount Two-Way Radio has the longest support hours of anyone in the industry: 6:30 AM to 5:30 PM Pacific Time, which is 9:30 AM to 8:30 PM Eastern Time.
  • IN-HOUSE TECHS: I don’t take your radios and ship them off to the manufacturer for them to deal with. I have six highly trained technicians with brand new, top of the line service monitors to get your job done right. The buck stops here.
  • FAST TURNAROUND: How would you like to wait two to three months for your walkie-talkies to be returned to you. You probably wouldn’t like that at all, but it happens a lot at other dealers. Well, we turn most jobs around in FIVE DAYS around here. Super fast. And did I mention the free shipping? : )

I could go on and on. But the moral of the story is this: consider the hidden factors related to support and repair service when shopping around for two-way radios.

Ben Burns

877-401-3659 call me or my staff any time for a quick quote on your 2 way radio repairs.