Is Your Business Prepared for the Holiday Season?

nov-2014-newsletter-event-coordinator

It’s hard to believe that November is already here! For many businesses and industries, this time of year brings a major increase in holiday shopping, events and festivities. With more people coming together for Thanksgiving, Christmas and New Year’s activities this means that businesses that cater to such holiday crowds need to be well prepared to provide the highest quality service to their customers. To work more efficiently to handle the larger crowds, your employees will need to communicate faster and better for smoother productivity.

One of the industries that receive the largest influx of customers this time of year is the retail shopping industry. Retailers in malls all across the country will be hiring seasonal workers to provide extra customer support, and often times they are not well trained regarding the product and procedures. This creates a huge need for all of the retailer’s employees to be constantly connected so they can communicate the needs of customers, ask and answer product questions, and assist in monitoring for shoplifting. Through the use of compact two-way radios and discreet, push-to-talk earpieces, store employees and managers can easily transmit private one-to-many communications which will help serve customers better and be more efficient, increasing the store’s profits.

Other industries that are connected to retailers are mall security and maintenance workers. With more people out shopping, mall security needs to be even more vigilant to protect the crowds of people and help keep order in the mall’s retail stores, common areas and parking lots. Mall maintenance teams will need to respond to the many different facility issues that come with such large crowds. Electric outages, HVAC issues, malfunctioning elevators and escalators, clogged bathroom pipes, and many other issues become more prominent for mall maintenance during this busy season. Supplying mall security and maintenance with rugged professional radios that can withstand the daily usage of these demanding jobs will improve response time. Small consumer radios will not have the battery life, transmission range or durability that professional two-way radios will supply. And because maintenance and security often times have their hands full, adding accessories such as radio belt holsters and lapel speaker mics will keep them from ever having to remove the radio from their belt to transmit. Constant, reliable two-way radio communication helps security and maintenance respond faster to any issues or emergencies, thus making them even more effective during this busy season.

Event planners and churches get most of their business this time of year. They rely on two-way radios to keep holiday parties, festivals, industry galas, corporate retreats, award ceremonies, concerts, and worship services running smoothly. Depending on the size and type of event, your company or church may only need lightweight compact radios such as the RCA XR150, or for events at huge venues the RCA RDR3600 digital radio would be the best choice for covering long distances, penetrating lots of walls or obstructions, and provide you with much more functionality than a normal push to talk radio. Pairing any of these radios with our professional grade accessories such as surveillance kits, lightweight headsets or high noise headsets will help you provide the best experience for your event participants because your staff will be more coordinated and organized.

No matter what industry you’re in, using two-way radios can increase your business’s ability to handle the surge in seasonal crowds and improve your company’s productivity all year long.

Do you need two-way radios or do you already use them? If you give Discount Two-Way Radio a call at 800-895-5122, we guarantee that we’ll beat your local dealer on price and service.