LOS ANGELES, Nov. 29, 2016 /PRNewswire/ — RCA is disrupting the two-way radio industry today by introducing a new line of digital radios through its North American distributor, Discount Two-Way Radio, based in Los Angeles and serving all 50 states.
“While other companies are maintaining their high prices for digital radios, RCA is reducing prices while increasing the quality,” said Ken Klyberg, chief operating officer of Discount Two-Way Radio. “We’re offering the newest technology at prices that other companies charge for older analog technology.”
The new technology offers crystal clear sound comparable to a cell phone. That’s a distinct advantage over analog radios that have static. Battery life is up to 40% percent longer than analog.
“As technology advances, prices should come down. That’s what we’re doing. Other radio companies are maintaining their high prices. We’re offering a great price without sacrificing quality or performance,” he said.
RCA, one of the most trusted brand names in two-way communications, is unveiling its PRODIGI™ Professional Digital Radio Products RDR series in early December.
Operational in both digital and analog modes, the PRODIGI™ Series delivers crystal clear, dependable communication. Simple and cost-effective, the RCA digital radios are designed to connect your workforce efficiently and provide you with reliable communication, allowing you focus on growing your business.
“Once people check it out they will be wowed by the quality, coverage, price, and after sales support,” he said.
Both business and government two-way radio users will find superior service and support when they buy their radios from Discount Two-Way Radio.
“You’ll never get a busy signal when you call us,” he said. “We take pride in offering the best service and support in the industry.”
Discount Two-Way Radio offers superior service, repairs, and programming.
The company offers:
- Rapid turnaround on repairs because it maintains an in-house staff and inventories all parts from major manufacturers. Most local vendors don’t provide repairs or keep parts in stock. Instead, they send the product to the manufacturer to fix. But that can take 30-45 days to return to the customer. “Schools and businesses can’t wait that long for repairs,” he said. “We turn around repairs less than 10 days because we stock all parts from all major manufacturers and have experienced technicians on staff. We have a full-service department and can service all major manufacturers’ brands. Instead of weeks or months, we can repair products in days.”
- Free shipping to and from the repair facility.
- Longest warranties in the industry
- Support via phone and online
- Programming services included FREE with every radio purchase
“We are striving to be more and more customer-service oriented. A lot of people say that, but they don’t do that. We really do,” he said. As the number of resellers has dwindled from 10,000 to about 2,000, many local companies can’t – and don’t – offer support, service, repairs or training. Discount Two-Way Radio is the leader in the field for customer service. We are setting new standards for customer service.”
For information, go to Discounttwo-wayradio.com or call 800-895-5122.
About Discount Two-Way Radio
Just as technology was increasingly becoming foreign and impersonal, Discount Two-Way Radio came on the scene as a family-owned company with a passionate enthusiasm to build something different. Together with his father, Ben Burns started Discount Two-Way Radio in a small apartment in 1997, with no customers, no contacts, no money, and no product line. Discount Two-Way Radio has achieved considerable success growing the company to serve over 62,000 customers using a direct, straightforward approach that cuts through the hype and smoke that can sometimes surround advancements in technology.
Together, Ben and his father wanted to offer customers a respectful experience; to be the source of quality radio products, the best prices, and technological service that is more like working with friends and family than with a bland corporation’s glossy sales pitch.
With an honest, almost old-fashioned work ethic that primarily consisted of “pounding the pavement” with a reliable product and personable customer care, together they grew their company from the ground up to where it is today: a thriving corporation that maintains a dynamic full-time staff and 60,000 square foot warehouse. Discount Two-Way Radio has been listed as one of Inc. 5000’s fastest growing companies since 2007.